Hi. Please follow the same steps suggested in the answer here: http://www.satechhelp.co.za/15700/Vodacom-Kicka-Cell-Sim-Switches-Airplane-Mode-When-Moves-Area If you issue persists, then you will need to try other carrier SIMs and observe. If the issue remains, then you will need to take the Smart Kicka 2 back to the retailer.
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