Hi. If you do not wish to loose your data, then follow the steps here http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa If that fails then you will have no choice but to follow the factory reset steps here http://www.satechhelp.co.za/1461/Fogot-Password-Samsung-Galaxy-Grand-Neo-Plus to clear a lost or forgotten Vodafone Protect PIN together with all user data and apps.
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