OK - to hard reset that model and thereby clear the Vodafone Protect App together with all user data and apps, do the following.
- Press and hold both Vol+ and Power button (no Vol-)
- Release all 2 keys when you see the Android image (But if you see the Android system recovery menu, just jump to step 4)
- Short press the Power key to display the Android recovery menu
- Scroll to 'Wipe data/factory...' with the Vol- key
- Short press the Power key to select
- Scroll to 'Yes---delete...' with the Vol- key
- Short press the Power key to select
- Wait for the wiping to complete and then short press Power to reboot.