Hey, first try and follow the reset tutorial here http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa - if you are unsuccessful, then let us know as you would then likely have to perform a factory reset which will clear the Vodafone Protect app together with all user data and apps.
please contact vodacom customer care 082111 free from a vodacom phone. Let us know should you need the Instructions.
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Answered: i forgot my vodafone protect pin for lg 4
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