Quantcast
Channel: SA tech Q&A - Recent questions and answers in Phones & Tablets
Viewing all articles
Browse latest Browse all 6029

Answered: blackberry z3 yellow light. when i connect charger

$
0
0

Hello: The battery might be dying: Try this.

  1. Connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Hold the Up/Down volume keys until the device fully shuts down
  4. Wait 15 minutes
  5. Try to start the device normally
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs. If it fails, please try again but increase the step 4 wait time to 2 hours, and perhaps as long as 4-5 hours. If that still fails, then review the "known good" recommendation for the charger...find another device without issues and ensure that the charger is functioning correctly.


Viewing all articles
Browse latest Browse all 6029

Trending Articles