Answered: How to flash firmware on to HISENSE HS-U961

Hello.

1. First download and install/extract the following: SP Flash Tool
2. Also download and extract the HISENSE HS-U961 's firmware or ROM from [ROM Download]. 
3. Install the MediaTek Preloader USB VCOM drivers as per the tutorial here
4. Launch the SP Tool from the extracted folder
5. Click on the Download tab
6. Click 'Scatter-Loading' > browse to and locate the scatter file from your extracted firmware files
7. Make sure 'Preloader and UserData' are not ticked (not checked).
8. With the HISENSE HS-U961 turned off and disconnected, click on the Download/Start button
9. Connect the HISENSE HS-U961 to the computer via a compatible USB so computer can detect and connect to its system
10. The flashing process should then start with progress bars and you should get a green cycle with a white tick and the text 'Download OK' when the flashing is completed. At which stage you can safely disconnect the your HISENSE HS-U961 device and power it on for a re-setup.

NOTE:We can flash the device for you remotely (over the internet) for R100 If you are not comfortable flashing the device yourself. Read more  here