Hi. Please see method one of the answer here http://www.satechhelp.co.za/8772/Privacy-Protection-Password-2100mhzimei-865730020094740 for a clue on what you are dealing with. If you are unsuccessful, then you will need to contact Mobicel support at support@mobicell.co.za for further help. If you are Let us know should you require further help.
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