Hello
It sounds like hardware related issues, according to the details you gave. Either contact your phone maker or visit any phone repairshop. Yes you could try a software reload but it sadly does not seem like the model's firmware is posted publicly online at moment.
It sounds like hardware related issues, according to the details you gave. Either contact your phone maker or visit any phone repairshop. Yes you could try a software reload but it sadly does not seem like the model's firmware is posted publicly online at moment.