Answered: Hi, im ronald i forgot my pin and im using a new number because is broken my old number is 0764663721

Hi. Simply reset your VF685 following the steps here http://www.satechhelp.co.za/479/Hardreset-Vodafone-Vf685 Otherwise, this here http://www.satechhelp.co.za/4644/Reset-Vodafone-Protect-Pin-Online-South-Africa should still work for you if you had also linked an email to your Vodafone Protect acc.