Hi. Common Play Store issues can be corrected by 1) Removing and re-adding your Google/Gmail account. 2) Nav to Settings > Apps > Google Play Store > Clear data > OK ... Nav to Settings again> Apps > Google Services Framework > Clear data > OK ... reboot the tablet and retry. Let us know should the issue persist. As for the YouTube videos issue, please see http://www.satechhelp.co.za/support-limitations
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