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Answered: my phone is freezing

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Hello' Consider wiping the cache partition from the recovery mode.

  1. Press and hold the power button together with the volume up button.
  2. Use the volume up/down to navigate or move the highlighter.
  3. Use the power button to confirm selection.
  4. Scroll down and select " Wipe cache partition".
  5. Wait until you see "Cache wipe complete”.
  6. and then reboot your phone.


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