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Channel: SA tech Q&A - Recent questions and answers in Phones & Tablets
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Answered: why when i wipe my mobicel device its not wiping the password still...

Hi. The PPP is not the same as a screen lock and it is not stored with user data but made part of the firmware. A full software reload will be necessary if you cannot fetch it back through preset...

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Answered: Mobicel Onyx smart series it gives me problems

Hi. We hope to walk you through over our livechat shortly. Just let us know when you will be online after 6:00AM In the mean time, try the steps here...

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Answered: Dunns Mobile

Hi. These must both be factory faulty (likely a hardware defect if they shutdown and remain off until manually powered back on and a firmware defect if they simply reboot on their own randomly) -...

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Answered: i had forgeten my gmail n password fr my mobicel vivi

Hey Mahle, go here https://www.google.com/accounts/recovery/ and follow the on-screen prompts

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Answered: Where can I find Vodacom Smart 6 manual

Hi. Refer here https://www.vodafone.com/content/dam/group/devices/downloads/smartgrand/3G_VF_VF696_UM_for_Vodacom_Eng_EN_03_150911.pdf

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Answered: i had wiped my mobicel vivo now it want a google email n password...

Hi. Sorry for the delayed reply. At this stage, this here http://satechhelp.co.za/9877/Return-Mobicel-Phone-Tablet-Firmware-Flashing should be the recourse for your case. You can also go via your...

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Answered: who may i contact n how to reset my email fr my mobicel vivi

Hi. You can either go via your retailer or contact Mobicel directly. This here http://satechhelp.co.za/9877/Return-Mobicel-Phone-Tablet-Firmware-Flashing is essentially the steps to be followed if you...

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Answered: what do I do next after singel pressing the power button

Hi. Sorry for the delayed answer. Please do note that a simple hard reset will not clear a lost or forgotten Privacy Protection Password. A software reload is necessary for that purpose. Otherwise,...

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Answered: Hi I need help to unlock my mobicel screen password I for got it

Hi. See http://satechhelp.co.za/4971/Common-Hard-Reset-Steps-Android-Powered-Devices If that does not help, then kindly comment below including the complete model name of your Mobicel device as seen...

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Answered: How to factory reset sansui etab704vp

Hi. Have you tried the steps here http://www.satechhelp.co.za/628/Hard-Reset-Sansui-Lifepad-Etab-704 - We will be happy to walk you through over our LiveChat should you still require help.

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Answered: 355807063034135

Hi. Sorry for the delayed reply. What you have supplied is the IMEI number. The model name should be something like: Mobicel Retro, Mobicel Metro, etc.

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Answered: without resetting how can I get my mobicel cherry password

Hi Zuki. Doing so is sadly not officially provisioned for. If you must, you may need to contact Mobicel directly. You will be needed produce a proof of purchase prior to being assisted with password...

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Answered: mobicel solo firmware

Hi. We hope to comment back soon. Edit: There sadly isn't a ROM  or firmware listed under the name 'Mobicel Solo'. What you can do is to take the back cover off > Look for and note down the board ID...

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Answered: How can i get all my vouchers of this month

Hi. To retrive more than one vouchers, you will need to phone Umoya Manje's customer support at 0800 60 01 60

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Answered: I dd every step 1up to 10 bt stl not working

Hey Phillis, It appears like you have a corrupt firware requiring a reload. What is the exact name of your Mobicel device by the way? This should be visibly written on the white sticker under the...

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Answered: my device is locked

Hey Jame. Please follow me here http://livechat.satechhelp.co.za/

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Answered: Its mobicel onyx

Hi. The Mobicel Onyx's firmware has yet to be made available online unfortunately. If you are still under the one year warranty and still have the receipt, then take it via your retailer to avail an...

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Answered: Mobicel onyx. hi yes im still under one year warranty but the...

Hey. Unfortunately, without the receipt, neither Mobicel nor your retailer will be willing to assist. Alternative to that will be to find a friend with the same device model that is functional - from...

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Answered: Hie ok so where do i hve to open to find tht system board ID

Hello' The system ID board is written in a white sticker located inside the phone. Right on the main PCB or motherboard. Sometimes it may be written directly onto the board and not on a white sticker...

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Answered: Ok so is one under the sticker says IMEI 2 right

Hi. Not quite. You need to open the phone up and access something like this:

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